Wapvio Documentation

Comprehensive WhatsApp CRM platform documentation for developers, businesses, and support teams

Platform Overview

What is Wapvio?

Wapvio is a comprehensive WhatsApp Customer Relationship Management (CRM) platform designed to help businesses manage leads, conversations, and sales in one unified interface.

Modern Technology Stack

Built with Next.js 16, React 19, and TypeScript

Advanced Automation

AI-powered workflow automation and smart responses

Enterprise-Grade Security

End-to-end encryption and GDPR compliance

Key Benefits

🎯 For Business Owners

  • • Increased efficiency through automation
  • • Better customer service with faster responses
  • • Data-driven decisions with comprehensive analytics

💼 For Sales Teams

  • • Lead management through entire sales pipeline
  • • Higher conversion rates with timely follow-ups
  • • Performance tracking and collaboration tools

🎧 For Customer Support

  • • Reduced response time with quick replies
  • • Consistent service with standardized responses
  • • Complete customer history and context

Technical Specifications

Technology Stack

  • • Next.js 16 with React 19
  • • Node.js with TypeScript
  • • PostgreSQL with Drizzle ORM
  • • shadcn/ui with Tailwind CSS
  • • Iron-session authentication
  • • Stripe & Razorpay integration

Security Features

  • • End-to-end encryption
  • • Role-based access control
  • • Complete activity logging
  • • Automated data backup
  • • GDPR compliance
  • • Regular security audits

Performance

  • • Scalable architecture
  • • Optimized database queries
  • • Intelligent caching strategy
  • • Load balancing
  • • Real-time updates
  • • 99.9% uptime guarantee

Need Help Getting Started?

Our support team is here to help you integrate Wapvio seamlessly.

📧 Contact Information

Sales Inquiries: sales@wapvio.com

Technical Support: sales@wapvio.com

Phone: +1-800-WAPVIO

Website: www.wapvio.com

🕐 Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday - Sunday: Closed