2026 Comparison

Wapvio vs Wati:Which WhatsApp CRM wins?

Searching for Wati alternatives? Compare Wapvio and Wati head-to-head on features, pricing, integrations, and real-world performance.

0% markup on WhatsApp fees30-min Meta onboardingCancel anytime
80% Less
Starting Price
2× More
CRM Features
Unlimited
Team Members
At a Glance

Side-by-side overview

The fast way to see how Wapvio compares to Wati on pricing, team limits, and core features.

W

Wapvio

Complete WhatsApp CRM

  • Starts free · Pro from ₹499/month
  • 14-day free trial, no card
  • Full CRM with lead management
  • Unlimited team members
W

Wati

WhatsApp Team Inbox

  • Starts at ₹2,499/month
  • 7-day free trial
  • Basic CRM features
  • Limited team member seats
Feature Comparison

What's in each platform

A line-by-line look at CRM, automation, analytics, integrations, and support.

FeatureWapvioWati
WhatsApp Business API Integration
Multi-Agent Team Inbox
Contact Management & CRM
Lead Management
Automation
No-Code Chatbot Builder
Advanced Workflow Automation
Message Templates
Bulk Messaging
Analytics & Reporting
Real-time Analytics Dashboard
Custom Reports
Conversion Tracking
Team Performance Metrics
Integrations
Shopify Integration
Zapier Integration
Salesforce Integration
REST API Access
Support & Service
24/7 Email Support
Phone Support
Personalized Onboarding
Pricing

Simple, honest pricing

Start free, scale when you're ready. We never mark up WhatsApp conversation charges — you pay Meta's rates, nothing more.

0% markup on WhatsApp fees30-min Meta onboardingCancel anytime

Try it out

Wapvio Free

₹0per month
  • 50 conversations
  • Shared inbox + basic CRM
  • 1 automation rule
  • Community support
Popular

Most popular

Wapvio Pro

₹499per month
  • 1,000 credits included
  • Pay-per-use overage (₹3/credit)
  • Campaigns + segmentation
  • Automation & AI assistant

For growing teams

Wapvio Pro+

₹1,499per month
  • 2,000 credits included
  • Pay-per-use overage (₹3/credit)
  • Advanced routing & SLAs
  • Multi-brand workspaces
W

Wati Pricing

Premium price, team-inbox feature set

Wati's entry tier costs more than Wapvio Pro+ yet still caps seats and skips CRM, workflow automation, and conversion tracking.

7-day free trial only
Setup fees may apply
Restrictive team member limits
Basic analytics only

Growth

₹2,499

per month

Pro

₹6,999

per month

Business

Custom

Prices exclude taxes. WhatsApp BSP fees billed separately at actuals.

Pros & Cons

Honest trade-offs

Wapvio Pros

  • Complete CRM functionality beyond messaging
  • 80% lower starting price than Wati
  • Unlimited team members on all plans
  • Advanced analytics and custom reports
  • 14-day free trial vs 7-day

Cons

  • Newer platform with less market presence

Wati Pros

  • Established brand with larger user base
  • Good basic team inbox features
  • Decent integration ecosystem
  • User-friendly interface

Cons

  • Significantly more expensive
  • Limited CRM capabilities
  • Restrictive team member limits
  • Basic analytics only
  • Shorter free trial period
Integrations

Connects with your stack

Wapvio Integrations

  • Shopify, WooCommerce
  • Salesforce, HubSpot
  • Zapier, Make (Integromat)
  • Google Sheets, Slack
  • Full REST API + Webhooks
  • Custom integration support

Wati Integrations

  • Shopify, WooCommerce
  • Zapier
  • Google Sheets
  • Limited API access
  • No Salesforce/HubSpot
  • Basic webhook support
Why Wapvio

Why teams switch from Wati

The differences that matter once you're past the demo — day-to-day usability, price, and depth.

True CRM capabilities

Contact management, lead pipelines, and customer segmentation — not just a team inbox.

Advanced analytics

Custom reports, conversion tracking, and team performance dashboards out of the box.

Unlimited team growth

Add agents without per-seat surcharges. Scale the team without scaling the bill.

Better value

Lower starting price, longer trial, and zero markup on WhatsApp conversation fees.

Superior support

Personalized onboarding, phone support, and a team that actually ships your feature requests.

Future-proof platform

Modern stack, weekly updates, and native AI agents already live in production.

Use Cases

Best fit for different teams

Choose Wapvio for:

  • Sales teams needing lead management
  • Customer support departments
  • E-commerce businesses
  • Service-based companies
  • Growing startups and SMEs
  • Enterprises requiring custom features
  • Budget-conscious businesses

Choose Wati for:

  • ·Small teams with basic needs
  • ·Simple customer service
  • ·Companies with large budgets
  • ·Businesses wanting established brands
  • ·Basic messaging requirements
  • ·Limited integration needs
  • ·Non-CRM focused businesses
Customer Stories

Loved by teams that live in WhatsApp

Businesses across engineering, healthcare, travel, pharmacy, and SaaS rely on Wapvio for WhatsApp CRM and WhatsApp automation every day.

5.0
Wapvio completely changed how our sales team handles enquiries. WhatsApp automation now routes every lead to the right engineer, follow-ups never slip, and we closed deals 40% faster in the first quarter itself. The shared inbox is exactly what a growing B2B team needs.
Ankit Koshti avatar

Ankit Koshti

Director · Tulsi Engineers PVT LTD

Tulsi Engineers PVT LTD logo
5.0
We run a multi-location pharmacy and customer queries used to pile up. With Wapvio, automated templates and the AI chatbot handle the repetitive questions, and our pharmacists only step in when it genuinely matters. Response times are down to minutes and our regulars love it.
Brijesh Patel avatar

Brijesh Patel

Managing Director · Care Pharmacy PVT LTD

Care Pharmacy PVT LTD logo
5.0
As a SaaS founder I looked at every WhatsApp CRM in the market. Wapvio won because of the clean API, the automation builder, and the honest pricing. Onboarding our entire user base took a weekend and the team actually replies to feature requests. Highly recommended.
Virendra Pawar avatar

Virendra Pawar

Founder · Sudarshana.io

Sudarshana.io logo
5.0
Patient communication is sensitive and has to be reliable. Wapvio gives us approved templates for reports and reminders, secure conversations, and WhatsApp automation that just works. Missed appointments dropped significantly and the front-desk load is noticeably lighter.
Paras Patel avatar

Paras Patel

Managing Director · Hitechlab Healthcare & Research Centre LLP

Hitechlab Healthcare & Research Centre LLP logo
5.0
Travel is a non-stop business and WhatsApp is where our customers actually are. Wapvio handles bulk itineraries, booking confirmations, and post-trip follow-ups automatically. Repeat bookings are up and our team finally stopped juggling personal phones. Worth every rupee.
Yogesh Karad avatar

Yogesh Karad

Managing Director · Mani Moti Travels

Mani Moti Travels logo

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